privacy

PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by Efor Laminat, registered at Adnan Kahveci, Bulut Sk. No:7 İstanbul, Beylikdüzü.

Our company may collect personal data for various purposes. Below, you will find details on how personal data is collected and protected.

By registering or filling out various forms and surveys on our store, members voluntarily provide certain personal information (such as full name, company details, phone number, address, or email) that is necessary for our operations.

From time to time, our company may send campaign updates, new product information, and promotional offers to customers and members. Members can choose whether to receive such communications during registration and can update their preferences anytime via their account settings or the unsubscribe link in the messages.

During the approval process via our store or email, personal information submitted electronically by members will not be shared with third parties beyond the purposes and scope defined in our "User Agreement."

Outside the purposes defined in the Membership Agreement, our company or its partners may use requested information for direct marketing. Personal data may also be used to contact users when necessary. Information provided by users or collected through transactions on our store may be used anonymously for statistical analysis, database creation, and market research without revealing members' identities.

Our company is committed to keeping confidential information strictly private, treating it as a trade secret, and taking all necessary measures to prevent unauthorized access, disclosure, or misuse.

CREDIT CARD SECURITY

We prioritize the security of credit card holders shopping on our websites. Your credit card details are never stored in our system.

To ensure you are on a secure site during transactions, look for a key or lock icon at the bottom of your browser window. This indicates that your data is encrypted and protected. Credit card information is encrypted using 128-bit SSL (Secure Sockets Layer) and sent directly to the bank for verification. Only after approval does the purchase proceed. Since we do not view or store your card details, third parties cannot access this information under any circumstances.

We verify the reliability of payment, billing, and delivery address details for online credit card orders to prevent credit card fraud. For first-time customers, order processing requires confirmation of financial and contact information, which may involve contacting the cardholder or bank.

Only you can access and modify the information provided during registration. By securely protecting your login credentials, unauthorized access is prevented. Membership processes are secured with 128-bit SSL encryption, an internationally recognized standard.

Online stores that provide clear contact information and customer service are preferred today. This allows you to get detailed answers to your questions and verify the reliability of the online retailer.

Note: We recommend ensuring that online stores display clear address and phone information. Before purchasing, note all contact details of the store. If unsure, confirm by phone. All our online stores clearly display our company information and location.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card and identity information sent via mail order will be stored confidentially by our company. These details are retained for 60 days to address any potential disputes with the bank and are then securely destroyed. If any unauthorized charges occur beyond the approved mail order amount, you can dispute them with your bank without risk.

Our store’s website may contain links to external sites. We are not responsible for the privacy practices or content of these linked sites. Advertisements on our site are distributed through our advertising partners. This Privacy Policy applies only to our store and does not cover third-party websites.

EXCEPTIONS

In limited cases, our company may disclose user information to third parties outside this Privacy Policy, including:

• 1- Compliance with laws, decrees, regulations, or legal authorities;
• 2- Enforcement of the "User Agreement" and other contracts with users;
• 3- Requests from authorized administrative or judicial authorities during investigations;
• 4- Protecting users’ rights or safety when necessary.

EMAIL SECURITY

Never include your credit card number or passwords in emails sent to our Customer Service regarding orders. Emails can be accessed by third parties, and we cannot guarantee their security.

BROWSER COOKIES

We may collect information about users and their website usage through technical cookies—small text files stored in your browser memory. Cookies help save site preferences and improve your browsing experience.

Cookies provide statistical data on site visits and help deliver personalized content and ads. They do not collect personal data from your computer or email. Most browsers accept cookies by default, but you can adjust settings to block or notify you about them.

We reserve the right to update this Privacy Policy at any time by posting changes on the site or sending notifications via email. Updated policies take effect upon publication.

For any questions or suggestions regarding our privacy policy, please email us at info@eforlaminat.com. You can also reach us at the contact details below.

Company Name: Efor Laminat
Address: Adnan Kahveci, Bulut Sk. No:7 İstanbul, Beylikdüzü
Email: info@eforlaminat.com
Phone: +90(553) 761-3013