delivery

Products purchased from "Efor Laminat" are delivered via local transportation within Istanbul and through shipping companies to other cities upon request. All products are displayed excluding shipping costs. Shipping conditions may vary based on the destination city and district. You will not incur any fees to any institution or organization beyond the total amount of the products ordered (excluding shipping and installation). (For credit card transactions, bank commissions are excluded.)

We do not offer a cash on delivery option. Payments can be made via bank transfer or EFT to the accounts specified on the "Efor Laminat" website, or by credit card.

If you wish to return the product unconditionally upon delivery, shipping costs and any additional expenses will be the responsibility of the customer. Doors produced in custom sizes are excluded from this policy. Since each project may have different dimensions, returns are not accepted for products made specifically for you.

If the delivery address is provided incorrectly by the customer, the transportation and any additional costs will be borne by the customer.

The product/products will be delivered to the recipient's address as specified above. The delivery time is 30 days from the sending of the order confirmation email and the establishment of the contract (this may vary depending on the product). This period may be extended by a maximum of ten days, provided the recipient is notified in writing or via a durable medium.

For shipments to cities outside Istanbul, if shipping is done through transportation companies at the customer's request, the delivery time may vary by region. The recipient cannot hold the seller responsible for any delays caused by these circumstances. If the product is to be delivered to someone other than the buyer, the seller is not responsible for any additional shipping costs arising from the recipient's refusal to accept delivery, inaccuracies in shipping information, or the absence of the buyer. If the product/products have not reached the customer within the specified days, delivery issues should be reported immediately to customer service at info@eforlaminat.com.

In the case of damaged packages: Damaged packages should not be accepted, and a report should be made with the shipping company representative. If the shipping company representative believes the package is undamaged, the recipient has the right to request that the package be opened to verify that the products were delivered without damage, and to document the situation with a report. Once the package is accepted by the recipient, the shipping company is considered to have fulfilled its duty. If the package was not accepted and a report was made, this situation should be reported to the seller's Customer Service as soon as possible, along with a copy of the report retained by the recipient.